Frequently asked questions

How do I place an order?
Click "Add to Cart" to select items. When finished, proceed to your cart and click "Checkout" to complete your purchase.

Is my payment secure?
Completely! Our payment system is 100% protected. Our cybersecurity experts ensure a safe shopping experience.

When will I receive my order?
You'll get a shipping confirmation email after we process your order within 1-3 business days.

Can I track my order?
Certainly! A tracking number will be provided after purchase.

What are shipping costs?
Shipping fees vary by location. Enter your address at checkout to see the exact cost.

Are multiple items shipped together?
Typically, different items ship in separate packages.

What's your return policy?
Worn or washed? No problem. Free returns within 30 days for full refunds, or 180 days for store credit.

Refunds process within 10 business days after we receive returns, though delays may occur.

Must I return free gifts?
If returning items makes your order ineligible for promotions, gifts must be returned or paid for.

Can I modify/cancel my order?
Unfortunately, changes aren't possible after submission. You may return items for a refund (excluding shipping).

More questions?
Explore our full FAQ section covering shipping, products, and more.
Need advice?
Fastest contact method:
Email: maxineegbert28877@hotmail.com